Net neutrality criticism in India
The first Internet.org summit was held on 9 October 2014 in New Delhi, India. The primary objective of this summit was to bring together experts, officials and industry leaders to focus on ways to deliver more Internet services for people in languages other than English. Zuckerberg also met Indian Prime Minister Narendra Modi to talk about how Facebook and the Indian government can collaborate on Internet.org.[34][35][36][37]
In 2015, after criticism of Internet.org, which has a partnership with Reliance in India, Mark Zuckerberg stated in an article for Hindustan Times that Internet.org and net neutrality can co-exist, and Internet.org will never differentiate between services.[38] His claims were contested by many response articles, including one published in the Hindustan Times.[39][40] In May 2015, the Internet.org Platform, open to participation by any developers meeting specified guidelines, was announced. Some commentators viewed this announcement as a response to the net neutrality concerns expressed.[21] The PMO has expressed displeasure at Facebook's reaction to and handling of TRAI's consultation paper, calling it a crudely majoritarian and orchestrated opinion poll.[41]
An Indian journalist, in his reply to Mark Zuckerberg's article, criticized Internet.org as "being just a Facebook proxy targeting India's poor" as it provides restricted Internet access to Reliance Telecom's subscribers in India.[39] Until April 2015, Internet.org users could access (for free) only a few websites, and Facebook's role as gatekeeper in determining what websites were in that list was criticised for violating net neutrality. In May 2015, Facebook announced that the Free Basics Platform would be opened to websites that met its criteria.[21][42]
In April 2015, some Indian startups started pulling out of Internet.org to protect net neutrality.[43][44][45] The Telecom Regulatory Authority of India (TRAI) in January 2016 criticized Facebook for its misleading commercials and astroturfing the Free Basics campaign. TRAI accused Facebook of failing to pass on the four questions in the regulator's consultation paper and also blocking access to TRAI's designated email for feedback on Free Basics.[46][47] On February 8, 2016, TRAI banned the Free Basics service in India based on "Prohibition of Discriminatory Tariffs for Data Services Regulations, 2016" notification.[7][48] On February 11, 2016 Facebook withdrew the Free Basics platform from India.
In May 2017, Facebook, in partnership with Indian telecoms operator Bharti Airtel, launched a service under the Express Wi-Fi banner.[50]